Commissionaires BC
Security Guard - CCTV Monitoring
Surrey, BC, Canada - Full Time
Commissionaires BC is seeking detail-oriented and observant CCTV Operations Monitors to support security and operational activities in a controlled environment. This role plays a critical part in maintaining situational awareness, identifying potential risks, and supporting timely response through effective monitoring and communication.
About the Role
CCTV Operations Monitors are responsible for continuous video surveillance, incident verification, and coordination with dispatch and emergency services as required. This position requires strong attention to detail, sound judgment, and the ability to remain calm in evolving situations.
Key Responsibilities
Must-Have Qualifications
What’s in It for You?
You’re a Great Fit If You Have:
About Commissionaires BC
Commissionaires BC is a Canadian not-for-profit security and enforcement organization, proudly serving communities since 1927. Our mandate is to support those who have served—and continue to serve—our country and communities. As a trusted provider of security services to government and public-sector clients, we deliver high-level solutions including access control, monitoring operations, and incident response support.
About the Role
CCTV Operations Monitors are responsible for continuous video surveillance, incident verification, and coordination with dispatch and emergency services as required. This position requires strong attention to detail, sound judgment, and the ability to remain calm in evolving situations.
- Schedule: Monday to Thursday 8pm-8am (2000-0800)
- Pay Rate: $27/hr under an averaging agreement
Key Responsibilities
- CCTV Monitoring: Continuously monitor assigned camera feeds to maintain situational awareness across designated locations
- Situational Awareness & Verification: Assess live video feeds to identify unusual, suspicious, or unsafe activity and verify incidents prior to escalation
- Incident Escalation & Coordination: Follow established escalation protocols, notifying dispatch or emergency services when required
- Operational Support: Provide real-time, accurate, and timely information to client to support informed response and decision-making
- Reporting & Documentation: Accurately document monitoring activities, observations, and incidents in accordance with established procedures and reporting standards
Must-Have Qualifications
- Valid BC Security Licence
- Complete police clearance process, including having lived in Canada for the last 5 or more years for eligibility purposes
- Successfully complete Commissionaires Report Writing course
- Strong observational skills and excellent attention to detail
- Ability to remain focused during prolonged monitoring periods
- Clear and professional verbal and written communication skills
- Ability to follow established procedures and escalation protocols
What’s in It for You?
- Hands-on experience in a professional security operations environment
- Exposure to real-time incident assessment and response coordination
- Competitive hourly wages
- Paid training and ongoing support
- Opportunity to build experience for advancement in security, dispatch, or law enforcement-related roles
You’re a Great Fit If You Have:
- A strong interest in public safety and security operations
- A calm, professional demeanor under pressure
- Strong problem-solving and decision-making skills
- High level of integrity, discretion, and reliability
- Fluent English reading, writing, and verbal communication skills
About Commissionaires BC
Commissionaires BC is a Canadian not-for-profit security and enforcement organization, proudly serving communities since 1927. Our mandate is to support those who have served—and continue to serve—our country and communities. As a trusted provider of security services to government and public-sector clients, we deliver high-level solutions including access control, monitoring operations, and incident response support.
